Tracking

Mary from Swan Lakes rings up to enquire about the progress of her new kitchen and your receptionist (or anyone in your business) answers like this, 'Mary I can see on the system that your job is currently on the edgebander and is scheduled for installation next Tuesday by Matt. If that’s suitable, we can make the arrangements now?'

With Cabinet - Tree the chances are that even this conversation won't happen that often because you, as the organised cabinet maker, will be calling or messaging out … before your customers ever call! Knowing where every job on your books is at without leaving your desk or having to ask anyone ...

Features include:

• Powerful search tools
• Active status bars for every job
• User configurable alerts and alarms
• Links to unperformed activities and assigned resources
• Feeds the Cabinet - Tree reporting and compliance modules

Imagine an easily accessible touch screen interface for your frontline staff with highly configurable, intuitive menus. These devices can be both fixed and portable depending on your preference. Information can be communicated in real time with alarms and advices despatched to relevant staff according to your organisations hierarchy or decision making matrix. Choose between, SMS or email for written interactions, and ‘call lists’ can be produced where verbal interaction is preferred. Setting the business rules is up to you. Staff responsiveness is measured in real time and tasks can be prioritised according to risk (or just about any other criteria or combination of criteria you can think of). Not only can users access helpful photos from the system, but photos can be attached to compliance instances using the front end device in the field (Phone or Tablet) and uploaded immediately for access by all … and when it comes to compliance, a picture really does tell a thousand words.